FAQs

I get into a meditative state and start drawing with black ink on paper. I may have an intention to feel something specific or tune into a certain energy. Then the drawing happens. Once I feel the energy is complete, I scan the image and start to play with it. That’s when I create the patterns and add the colors until it feels just right. I’m always surprised by what appears.

We print and finish most of our work in-house. We use two professional, wide-format Canon printers to produce the large cards and the prints. Our small card decks are printed by Harwill Express and we love their quality. If you don’t see what you want on the site, get in touch with us.

Yes, we do print other sizes. We also print on canvas. In fact, we recommend gallery-wrapped* canvas for the most visceral experience of the work. If you don’t see the size you want or you’d like a printed canvas, contact us and we’ll create what you have in mind.

When you order a canvas print, we add 3-4″ of printed image to the size shown on the order page. This margin allows a framer to gallery-wrap* the canvas for you. We apply three layers of protective coating to the canvas. When completely dry, we ship the rolled canvas to you in a tube, ready for you to hang as is or take to your local framer.

*Gallery-wrapped means the image is extended on the canvas and wrapped tightly around a wooden frame, giving the image a 3D effect, enhancing the power of the print.

We accept payment through Paypal. You don’t need a Paypal account. You can choose “Pay with a Debit or Credit Card” if you don’t have a Paypal account and don’t want one. If you have a problem, just let us know and we’ll help you.

We use USPS Priority and First Class when appropriate. There is no charge for shipping on any of our products when shipped in the US. Shipping charges do apply outside the US. Currently, they’re astronomical. $60 flat fee to Canada. $75 to most of Europe. Shipping fees are subject to change without warning. We reserve the right to charge extra shipping fees for higher postal rates, custom products, and large prints. We will also refund any extra shipping charges once the transaction is complete.

Yes. We ship internationally and we know it’s expensive. (See above.) We have no control over customs. It can sometimes take weeks, if not months, to break through that barrier. All customs fees and VAT taxes are your responsibility.

Yes, we’ll ship to a third party address. If your purchase is a gift, we’ll enclose a handwritten message from you. Be sure to enter the correct shipping address along with your message and any further instructions at checkout. If shipping to a PO Box, be sure shipping tubes are accepted.

Card decks in stock ship the next business day. On demand paper prints and decks ship 3-10 business days after the order is processed. Canvas prints ship 2-3 weeks after the order is processed. We’ll send you an email when your order ships.

We ship all our products wrapped in tissue. We do not currently offer additional gift wrap.

If your order arrives damaged, we’ll replace it or refund you. Please contact us right away. We will ask for photos to share with the shipper.

You own the products you buy. NineTomatoes retains the rights to the images. We’ll never share your portrait unless you agree to share it. All NineTomatoes designs and images, including personal portraits, are protected by copyright and the Spiritual Laws of Karma.